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LTV Calculator: estimate what a customer is worth

Estimate lifetime revenue and value after gross margin for an ecommerce or subscription business.

How to use

  1. Choose Ecommerce or Subscription.
  2. For ecommerce, enter order value, purchases per year and customer lifespan. For subscriptions, enter monthly revenue per customer and monthly churn.
  3. Enter your gross margin and optionally your acquisition cost.
  4. Read gross LTV, value after margin and the LTV:CAC comparison.

Use consistent currencies and realistic assumptions. This model does not predict an individual customer’s behavior.

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–Avg. lifespan
–Gross LTV
–Net LTV
–LTV : CAC
Enter your numbers Fill in the fields for your business model to see what the average customer is worth.

Ecommerce: LTV = AOV × purchases/year × lifespan × margin. Subscription: LTV = ARPU × margin ÷ churn rate.